Privacy
Privacy policy
This privacy policy explains how Woodville NP Pty Ltd, trading as or operating the Filaro website, collects, uses, stores and discloses personal information.
We handle personal information in accordance with applicable Australian privacy laws.
Information we collect
We may collect personal information that you provide when making an enquiry, requesting a brochure or contacting us about Filaro. This may include:
- your name
- email address
- phone number
- the residence type or subject of your enquiry
- information included in your message
- correspondence between you and the project team
You may choose not to provide personal information, although this may limit our ability to respond to your enquiry.
Website information
This website uses Google Analytics 4 to understand visits (pages viewed, approximate location, device and referral source). IP addresses are anonymised. We use this to improve the site; we do not sell personal information.
Google may process this data under its own terms. See Google's privacy policy for detail.
Cookies
The website may use cookies or similar technologies that are necessary for basic operation or to remember a setting during a visit.
Analytics may set cookies or similar storage via Google. You can restrict or delete cookies through your browser settings. Disabling cookies may affect some website functions.
How we use information
We may use personal information to:
- respond to development, partnership, buyer or sales enquiries
- provide requested project or brochure information
- direct an enquiry to the appropriate project representative
- manage correspondence and maintain enquiry records
- understand and improve the website
- protect the website and investigate technical or security issues
- comply with legal and regulatory obligations
We will not use personal information for an unrelated purpose unless you have consented or the use is otherwise permitted by law.
Who we may share information with
Depending on the nature of your enquiry, we may disclose relevant personal information to:
- Oke and Tempo
- Zsa Zsa Property
- consultants and service providers supporting the project or website
- professional advisers
- government authorities, regulators or other parties where required or authorised by law
We do not sell personal information.
Overseas processing
Some technology service providers that support the website or enquiry handling may process or store information outside Australia.
Where applicable, we take reasonable steps to ensure that personal information disclosed overseas is handled appropriately and in accordance with applicable privacy requirements.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information is retained only for as long as reasonably required for the purposes for which it was collected, or as required by law. Information that is no longer required may be securely deleted or de-identified.
No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact us using the details below. We may need to verify your identity before responding.
Privacy concerns and complaints
Questions or complaints about how we handle personal information may be directed to:
Woodville NP Pty Ltd
Email: info@okeandtempo.com.au
Address: Suite 5, Level 1, 437 Roberts Road, Subiaco WA 6008
We will review your concern and respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this privacy policy to reflect changes to the website, our information-handling practices or applicable requirements.
The current version will be published on this website with its effective date.